Due to COVID-19, the Jean Crowe Advocacy Center is currently closed. The Family Safety Center is still available for walk-in services.
If you have questions about your court date, please call (615) 862-4767.

COVID-19 Response

COVID-19 Response

Staying home is not safe for everyone and “Safe at Home” orders do not mean you have to stay in an unsafe home.

Nashville’s Office of Family Safety is still providing services at the Family Safety Center with distancing precautions in place to protect clients and staff.  

OFS Services During COVID-19

Please Call 615-880-1100 or email FSCInfo@jis.nashville.org for Remote Advocacy from 9am-5pm for help with things such as:

  • Order of Protection Assistance
  • Safety Planning
  • Referrals, including Safe Housing Options

Please come to the Family Safety Center at 610 Murfreesboro Pike from 9am-5pm for urgent assistance only with Orders of Protection. Staff are currently utilizing distancing precautions and protective equipment for everyone’s safety.  

Due to COVID-19 stay-at-home orders, you can now file for an Order of Protection with an advocate over the phone from your own home or safe location. Please call 615-880-1100 or email us at FSCInfo@jis.nashville.org to be connected to an advocate. This process will take approximately 1-2 hours to complete.

We know not everyone is “safer at home.” We are here to help.  You are not alone.

Abuse During COVID-19

There are many new coercive tactics abusers are using during this pandemic and “Stay at Home” Orders.  Watch this video to learn more:


Staying Healthy During COVID-19

  • Mayor Cooper has created a page that details Nashville’s COVID-19 Response and provides information on how to stay safe, where to receive help, and Nashville’s Safer at Home Order.
  • The Center for Disease Control provides up to date information on how to stay safe from COVID-19 and what to do if you become sick.

Staying Safe During COVID-19

COVID-19 Safety Plan  

  • If isolated at Home with your Abuser:
    • Carry your ID, extra set of keys & any Credit Cards at all times
    • Register for Smart 911 so if you can’t speak, they know your address and risk
    • Stay connected with trusted friends or family
  • If Leaving Your Abuser:
    • Pay attention to abuser’s daily routine
    • Gather essential items to leave
    • Identify safe individuals

See the complete COVID-19 Safety Plan and more detailed strategies here and call our advocates at 615-880-1100 who can help you make your own plan to say safe during this challenging time.

Resources For Survivors

We encourage survivors to call and make a safety plan with an experienced advocate. It is important to make a safety plan tailored to the current circumstances with COVID-19. Our advocates are available by phone at 615-880-1100 from 9:00 am – 5:00 pm to help create safety plans and provide other services. We are providing assistance with Orders of Protection 24/7 at the Family Safety Center which is located at 610 Murfreesboro Pike, Nashville, TN 37210.

Safe Shelter

National Hotlines

Resource Guides

  • The National Domestic Violence Hotline has information on how COVID-19 impacts survivors of interpersonal violence and ways to stay safe.
  • Futures Without Violence has created a resource guide for survivors of domestic and sexual violence during the COVID-19 outbreak.

Funds Available

  • Mayor Cooper’s Office and the United Way created a COVID-19 Response Fund to provide assistance to those impacted by COVID-19. The United Way has a comprehensive resource guide that provides information on available resources such as food assistance, financial assistance, unemployment filing, mental health services, tax filing, and assistance with evictions and shut offs.