COVID-19 Response

COVID-19 Response

Staying home is not safe for everyone and “Safe at Home” orders do not mean you have to stay in an unsafe home.

OFS Services During COVID-19

Nashville’s Office of Family Safety provided and continues to provide services at the Family Safety Center & Jean Crowe Advocacy Center during the COVID-19 pandemic.   

Clients are able to come to the Family Safety Center at 610 Murfreesboro Pike from 9am-5pm, call 615-880-1100 or email and use our live webinar chat for assistance such as:

  • Order of Protection Assistance
  • Safety Planning
  • Referrals, including Safe Housing Options

Due to COVID-19 stay-at-home orders, clients are able to file for an Order of Protection with an advocate over the phone from your own home or safe location. 

We know not everyone is “safer at home.” We are here to help.  You are not alone.

Abuse During COVID-19

There are many new coercive tactics abusers are using during this pandemic and “Stay at Home” Orders.  Watch this video to learn more:


Staying Healthy During COVID-19

  • Mayor Cooper created a page that details Nashville’s COVID-19 Response and provides information on how to stay safe, where to receive help, and Nashville’s Safer at Home Order.
  • The Center for Disease Control provides up to date information on how to stay safe from COVID-19 and what to do if you become sick.

Staying Safe During COVID-19

COVID-19 Safety Plan  

  • If isolated at Home with your Abuser:
    • Carry your ID, extra set of keys & any Credit Cards at all times
    • Register for Smart 911 so if you can’t speak, they know your address and risk
    • Stay connected with trusted friends or family
  • If leaving your Abuser:
    • Pay attention to abuser’s daily routine
    • Gather essential items to leave
    • Identify safe individuals

See the complete COVID-19 Safety Plan and more detailed strategies here and call our advocates at 615-880-1100 who can help you make your own plan to say safe during this challenging time.

Resources For Survivors

We encourage survivors to call and make a safety plan with an experienced advocate. It is important to make a safety plan tailored to the current circumstances with COVID-19. 

Safe Shelter

National Hotlines

Resource Guides

  • The National Domestic Violence Hotline has information on how COVID-19 impacts survivors of interpersonal violence and ways to stay safe.
  • Futures Without Violence has created a resource guide for survivors of domestic and sexual violence during the COVID-19 outbreak.